FAQS

The answers to your questions

Discover our flagship destinations and prepare your expatriation project with SafExpat. Over 10 countries, hundreds of opportunities.

Does Safexpat help me find accommodation?

Yes, it is the first step in our support. We check each accommodation, work only with reliable partners and validate contracts before your arrival.

How do I contact my advisor when I am abroad?

You have access to a dedicated WhatsApp group where parents, students and local team chat in real time. Your advisor remains available 24/7 to answer all your questions.

Is the service available in all countries?

We are present in several leading destinations (Europe, North and Latin America, Europe, North and Latin America, Thailand, Hong Kong) and regularly develop new locations. Contact us to check your country.

What is Safexpat Le Club?

Number limited to 1000 member companies. Our student customers and young professionals who have chosen the Experience Pack automatically become members.

How long does it take to finalize a home?

Usually only a few days. We offer you a pre-validated selection, organize the virtual visit and assist you until the lease is signed.

Do you help to get a student visa?

Yes, our teams support you in all the procedures: checklist of documents, verification, submission of the file and follow-up until you obtain a visa or residence permit.

Is the support personalized?

Yes. Each student has a single contact person who manages their accommodation, procedures, installation and follow-up. We adapt the support to the country, profile and needs.

How can you be sure to avoid housing scams?

All our accommodations are checked on site by our team. No payment is required before official validation, and we only work with certified partner owners.

What happens after I install?

You stay supported via our WhatsApp group for any daily request. You also have access to local events, practical advice and support from our team.

What are Safexpat Events?

Our events are always highly anticipated. We reserve the place, invite our customers and our team: guaranteed meetings and guaranteed integration.

How much does Safexpat support cost and are there payment facilities?

Our packs are transparent and all-inclusive: support, housing search, key procedures and on-site follow-up. Rates vary according to the package and the number of people, and we offer installment payments to make the budget easier for families.